Privacy Policy

Overview

Graceful Connections Home Care respects your privacy. This Privacy Policy explains how we may collect, use, protect, and share information when you visit our website, contact us, request information, submit a career application, or communicate with our team.

This page is intended to be a simple website privacy policy. It should be reviewed by the business owner, legal counsel, and any HIPAA/compliance advisor before launch.

Information We May Collect

We may collect information you choose to provide through forms, phone calls, emails, and other communications, including:

• Name, phone number, email address, and preferred contact details.
• General care needs, service interests, availability, and appointment requests.
• Career application information, including resume files if submitted.
• General website usage information, such as pages visited, browser type, and device information.

How We Use Information

We may use information to respond to inquiries, schedule consultations, discuss services, review career applications, improve our website, communicate with families, and support business operations.

We do not sell personal information. We only use information for legitimate business, care coordination, communication, hiring, and administrative purposes.

Care-Related and Sensitive Information

Please avoid submitting urgent, highly sensitive, or detailed health information through general website forms unless requested through a secure process. Website forms and email may not be appropriate for emergencies or detailed care instructions.

HIPAA and Privacy Practices

Graceful Connections Home Care is committed to protecting private information. Where HIPAA or other privacy laws apply, we aim to handle protected information responsibly and use appropriate safeguards.

Because HIPAA status and obligations can depend on the services provided and how information is handled, this policy should be reviewed by a qualified HIPAA/compliance advisor.

How Information May Be Shared

We may share information only when reasonably necessary, including with authorized team members, service providers who help us operate the website or business, professional advisors, or as required by law.

We may also share information with your permission or as needed to respond to your request.

Website Tools and Cookies

Our website may use basic tools, analytics, cookies, or similar technologies to understand website performance and improve the visitor experience. You can adjust cookie settings through your browser.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no website, email, or internet transmission can be guaranteed completely secure.

Your Choices

You may contact us to ask questions about information you submitted, request an update, or request that we stop contacting you where applicable.

Contact Us

For privacy questions, please contact Graceful Connections Home Care.